KYC / AML & Data Protection Policy
1. Introduction
At heartdatacenter.com, we are committed to protecting our users and ensuring that our platform is safe and compliant with applicable laws and regulations. This Policy outlines how we:
- Verify identities (KYC – Know Your Customer)
- Monitor for fraudulent or illegal activity (AML – Anti-Money Laundering)
- Collect, store, and handle personal data in accordance with GDPR
2. Purpose
The purpose of this Policy is to:
- Prevent fraudulent, abusive, or illegal activity on our platform
- Protect users from high-risk or unsafe interactions
- Ensure transparency in how personal data is collected, used, and stored
3. What Data We Collect
To verify users and maintain a safe environment, we collect only necessary personal information, including:
- Full name and date of birth
- Contact information (email, phone number)
- Identity documents (passport, ID card, or driver’s license)
- Transaction data (for subscription payments)
Important: We do not permanently store selfies or biometric images. Selfies are used solely for verification and deleted immediately after confirmation, unless retention is required by law.
4. How We Use Your Data
We use collected data for the following purposes:
- Verify your identity and age
- Ensure compliance with AML regulations and prevent fraudulent activity
- Monitor interactions for abusive or illegal behavior
- Provide customer support and manage subscriptions
Data is never sold or shared for marketing purposes without your explicit consent.
5. Data Storage and Security
All personal documents and data are stored securely in AWS encrypted storage (AES-256).
Access to data is restricted to authorized compliance personnel only.
Technical safeguards include encryption, access control, and regular security audits.
6. User Rights (GDPR Compliance)
As a user, you have the right to:
- Access your personal data
- Request corrections to your information
- Request deletion of your data (where legally permissible)
- Withdraw consent for processing non-essential data
Requests can be submitted via our Privacy Contact Form or email at [[email protected]].
7. Monitoring & Compliance
To ensure a safe platform:
- Automated screening: AI tools detect explicit, abusive, or illegal content.
- Manual review: Human moderators inspect flagged content or high-risk accounts.
- User reporting: Users can report content or behavior for review.
- Ongoing monitoring: Continuous post-publication review ensures compliance.
- Suspicious or high-risk activity is escalated to our Compliance Officer and, if required, reported to authorities in accordance with law.
8. Retention and Deletion
Personal data is retained only as long as necessary for compliance or legal purposes.
Once retention periods expire, data is securely deleted or anonymized.
Selfies and verification images are deleted immediately after verification unless legally required.
9. Responsibilities
- Compliance Officer: Oversees KYC/AML and data protection processes.
- Moderation Team: Conducts identity verification and content review.
- IT / Security Team: Ensures secure storage and access control.
10. Policy Updates
We review this Policy regularly to ensure compliance with new laws or regulations. Updates are communicated to users via our platform.
11. Contact
For questions or concerns about this Policy, please contact:
This Policy is designed to ensure that your experience on heartdatacenter.com is safe, secure, and compliant with all relevant regulations.
Last Updated: February 18, 2026