By agreeing to these Terms of Use, the Company reserves the right to refuse or cancel any Order, without cause or penalty, at any time. You may not use our service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
These Terms of Use shall be construed and enforced in accordance with the Laws of United Kingdom. It shall be applicable to contracts negotiated, executed, and wholly performed within this Country. Disputes arising hereunder shall be settled in United Kingdom.
The company provides personalised access to the dating platform. The services include features to enhance the building of romantic and friendly relationships, tools for online communication and finding the person that matches the user's expectations and preferences. The range of services provided depends on the Pricing plan chosen by the user:
Before you create an account on Company, make sure you are eligible to use our Services. This Section also details what you can and can't do when using the Services, as well as the rights you grant Company.
You are not authorized to create an account or use the Services unless all of the following are true, and by using our Services, you represent and warrant that:
If at any time you cease to meet these requirements, all authorization to access our Services is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning.
You agree to:
It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or post. You are expressly prohibited from posting inappropriate content.
You are responsible for Your Content. Don't share anything that you wouldn't want others to see, that would violate this Agreement, or that may expose you or us to legal liability.
You will have the opportunity to purchase products and services from Company. If you purchase a subscription, it will automatically renew — and you will be charged — until you cancel.
If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.
Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account by contacting support.
To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us.
If you initiate a chargeback or otherwise reverse a payment made with your Account, Company may terminate your account immediately in its sole discretion.
Refund Eligibility:
Clients may be eligible for a refund in accordance with the terms outlined in this Refund Policy.
Refund Requests:
Refund requests must be submitted within 14 days from the date of subscription activation.
To initiate a refund, clients must contact our Support Team and provide detailed reasons for dissatisfaction.
Refund Processing:
Refund requests will be reviewed by our Support Team. Upon approval of a refund, the Company will process the refund within 14 business days. Refunds will be issued using the same payment method used for the initial services. The Company reserves the right to deny refund requests if subscribers have violated the Terms of Use. Refunds will only be applicable within the specified refund eligibility period.
Company reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if Company believes that you have violated these Terms, misused our Services, or behaved in a way that Company regards as inappropriate or unlawful.
If your account is terminated by you or by Company for any reason, these Terms continue and remain enforceable between you and Company, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.
We are committed to resolving any concerns or disputes in a fair and efficient manner. If you have any complaints, issues, or disputes related to your use of the Site or Services, you agree to follow the process outlined below before pursuing any other remedy:
All disputes must be submitted in writing via email to support with the subject line: “Dispute Resolution Request.” In your email, please include:
Both parties agree to make reasonable, good faith efforts to resolve the dispute through communication.
5 business days and aim to respond with a proposed resolution within 15 business days.
You agree that all dispute resolution communications shall be conducted exclusively via email, and that you will not initiate formal legal proceedings (e.g., arbitration or court action) unless both parties are unable to resolve the matter through email correspondence within 30 calendar days of the initial Dispute Resolution Request.
We provide the Site and Services on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee:
You use the Site at your own risk.
To the fullest extent permitted by law, website and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
We may update these Terms from time to time. If we make material changes, we will notify you via the Site or by email. Continued use of the Services after changes means you accept the new Terms.
Last update: 29.01.2026